Regular maintenance includes cleaning the lens and mirrors, ensuring proper ventilation, checking the alignment of the laser beam, and lubricating moving parts as needed. Always refer to the user manual for specific maintenance instructions.

First, check the power supply and ensure all connections are secure. Inspect the lens and mirrors for dirt or damage. If the issue persists, consult the troubleshooting section of the user manual or contact our customer support team for assistance.

Our machines range from $500 for entry-level models to $3,000 for advanced models with higher power and additional features. Pricing depends on the laser power, engraving area, and included accessories.

Delivery typically takes 5-7 business days within the continental US. International shipping may take 10-15 business days, depending on the destination and customs clearance.

Our machines come with a 1-year limited warranty covering manufacturing defects and faulty components. The warranty does not cover damage caused by misuse, improper maintenance, or unauthorized modifications.

Our machines feature laser powers ranging from 5W to 40W, engraving areas from 200x200mm to 400x400mm, and compatibility with various software like LightBurn and LaserGRBL. They also include adjustable focus lenses and built-in cooling systems.

Yes, our machines are compatible with popular third-party software like LightBurn, LaserGRBL, and RDWorks. However, we recommend using the software provided with the machine for optimal performance.

Yes, we provide comprehensive user manuals, video tutorials, and access to a dedicated support team to help new users get started. We also offer optional training sessions for an additional fee.

Always wear protective eyewear, ensure proper ventilation to avoid inhaling fumes, and never leave the machine unattended while it is operating. Keep flammable materials away from the engraving area and follow all safety guidelines outlined in the user manual.